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Case StudyRobotics·Channel

How a collaborative robot maker built a partner channel that delivered 38% of new revenue in a year.

A small direct sales team couldn't reach thousands of mid-sized factories. Skillfi designed the channel strategy, partner tiers, margins, deal protection and enablement that turned integrators and dealers into the company's growth engine. It's how our fractional GTM work goes: the right market, the right motion, real revenue.

New revenue from partners
6%→38%
$11.4MPartner-sourced revenue
52Certified partners, 3 countries
5 monthsSales cycle, from 9
01

Great robots, and nobody nearby to sell them.

The company makes collaborative robots and automation cells for small and mid-sized manufacturers. Almost every sale went through a direct field team of nine people, trying to cover thousands of factories across North America.

A few system integrators resold the robots, but with no clear margins, no deal protection and no training, they usually pushed competitors' robots instead. Buyers needed someone local to design, install and support each cell, so deals dragged on for nine months. The board wanted to double growth without doubling the sales team.

6%of revenue via partners
9 monthsaverage sales cycle
9sellers for a whole continent

Integrators liked our robots, but they had no reason to choose us over anyone else.

CEO, client
02

Give partners a reason to lead with your robots, and the tools to win.

We started with where the robots win and who buyers already trust, then designed a program that made partners more money with these robots than with any competitor's. Partner margins were modelled with a fractional CFO to protect profitability.

Strategy

The right partners for the right jobs

Machine tending, palletising and packaging chosen as focus applications, served by three partner types: system integrators, machine tool dealers and automation distributors.

Program

Tiers, margins and deal protection

Registered, Certified and Elite tiers with 15%, 22% and 30% margins, plus 90-day deal registration and direct reps paid the same whether a deal went direct or through a partner.

Enable

Everything a partner needs to win

A certification academy, sales playbooks, ROI calculators, discounted demo cells, co-marketing funds and a partner portal for leads and registrations.

The Engagement

12 months, step by step

From a direct-only sales team to a partner network across three countries. Here's how the engagement unfolded.

  1. Month 1

    Channel strategy

    Win analysis, focus applications and partner types chosen, with a target list of integrators and dealers.

    3 partner types
  2. Month 2

    Program design

    Tiers, margins, deal registration rules and direct rep compensation agreed with leadership.

    3 tiers
  3. Month 3

    Enablement built

    Certification academy, playbooks, ROI calculator, demo cell program and partner portal launched.

    Academy live
  4. Month 4–5

    Midwest pilot

    Eight integrators certified and selling, with the program tuned on their real deals and feedback.

    8 pilot partners
  5. Month 6–9

    National rollout

    Two partner managers hired and onboarded, recruitment opened nationally and quarterly reviews started with Elite partners.

    35 partners
  6. Month 10–12

    Canada & Mexico

    The program extended into two new countries through distributors already serving local manufacturers.

    52 partners
Inside the Partner Program

Three tiers, one clear path

Every partner knows what they earn, what they get and how to move up, with deal protection that makes leading with these robots the safe choice.

Registered15% margin

Start selling

  • Portal & deal registration
  • Sales playbook
  • Online product training
Certified22% margin

Design & install

  • Application certification
  • Discounted demo cell
  • Shared leads
Elite30% margin

Grow together

  • Co-marketing funds
  • Dedicated partner manager
  • Quarterly business reviews
ProtectAll tiers

No channel conflict

  • 90-day deal registration
  • Clear account rules
  • Direct reps paid either way
Every quarter: Partner performance reviewPipeline, certifications and wins reviewed with partners each quarter, so the best ones move up and the program keeps getting stronger.
Month 3 · Academy live Month 9 · 35 partners Month 12 · 38% of revenue
The Results

One year after launch

Share of new revenue from partners

Direct-only model6%
With the partner program38%
0%10%20%30%40%

$11.4M of new revenue sourced by partners, with no new direct sales hires.

Certified partners0→52
Average sales cycle9 mo→5 mo
Average deal size—→1.8x
Channel conflict disputes—→<2%
Countries covered1→3
CE

Our partners now sell, install and support our robots in places our own team would never reach. The channel became our growth engine.

CEO, client
Your Turn

Is your growth limited by the size of your sales team?

Our fractional GTM leaders will design the channel strategy, partner program and enablement that let partners sell for you. Need margins that protect profit? Add a fractional CFO.

What we'd build for you
  • A channel strategy & partner map
  • Tiers, margins & deal registration
  • A partner academy & playbooks
  • Recruitment & partner management
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