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Case StudyB2B SaaS·Global Workforce Compliance

How a US SaaS company got hiring, payroll and compliance right across four countries.

The company was hiring in the US, India, the Philippines and Poland, held together by spreadsheets and three payroll vendors. Skillfi put every employee on one HRIS, chose the right employment model for each country and built compliance into the workflow. It's how our HRIS implementation service supports global teams.

Days to get a new hire location ready
21→3
0Compliance notices per quarter
4 countriesOn one HRIS
62Contractors moved to compliant contracts
01

Hiring globally, running HR locally, and by hand.

In 18 months the company went from a US-only team to engineers in Bengaluru, support in Manila and product in Kraków, with US employees spread across 23 states. Each country had grown its own way of doing things: a local entity in India, contractors in the Philippines and Poland, and three different payroll vendors.

Nobody had a single list of who worked where. 62 people were on contractor agreements that looked a lot like employment, statutory benefits were handled inconsistently, and every new US state brought late registrations and tax notices. Leadership wanted to keep hiring internationally, but the risk was growing faster than the team.

9compliance & tax notices a quarter
62contractors on risky agreements
3payroll vendors, no single view

We were hiring great people in Bengaluru, Manila and Kraków, and running it all on spreadsheets and goodwill.

COO, client
02

One system of record, the right model in every country.

We didn't force one setup on four very different countries. We chose the right employment model for each, then made the HRIS the single place every employee, contract and compliance deadline lived. Local legal review ran alongside through our legal and compliance partners.

One system

A global HRIS for all 280 people

Every employee and contractor in every country on one system, with one org chart and real-time global headcount.

Right model

Entity, EOR or multi-state payroll

In-country payroll through the existing entity in India, an employer of record in the Philippines and Poland, and multi-state payroll in the US.

Compliance

Built into the workflow

Country-specific contracts and handbooks, statutory benefits, a compliance calendar with alerts, and a new-location checklist for every first hire somewhere new.

The Engagement

Twelve weeks, step by step

From four countries run four different ways to one global system the team can grow on. Here's how the engagement unfolded.

  1. Week 1–2

    Global compliance audit

    Every worker, contract, payroll run and filing reviewed across the US, India, the Philippines and Poland.

    62 contracts flagged
  2. Week 3–4

    Employment model per country

    Entity, employer of record or multi-state payroll chosen for each location, balancing cost, speed and risk.

    4 country plans
  3. Week 5–7

    Global HRIS & payroll live

    All 280 people moved onto one HRIS, connected to in-country payroll and the EOR partner.

    4 countries live
  4. Week 8–9

    Contractor conversions

    Contractors doing employee-type work moved to compliant local employment, with clear communication and no gaps in pay.

    62 converted
  5. Week 10–11

    Contracts, handbooks & calendar

    Country contracts and handbooks published in the HRIS, with every filing and renewal on a shared compliance calendar.

    4 handbooks
  6. Week 12

    Audit-ready

    One system of record, compliant contracts everywhere and a playbook for opening the next country or state.

    0 notices
Inside the Global Compliance Playbook

One playbook, four countries

Every country has its own rules for contracts, payroll and benefits. The playbook captured them in one place, so HR could hire anywhere without starting from scratch.

United States23 states

Multi-state payroll

  • State registration & payroll tax
  • I-9 & E-Verify workflow
  • State handbook addenda
IndiaOwn entity

In-country payroll

  • PF, ESI & gratuity handled
  • Offer letters under local law
  • Leave policies by state
PhilippinesEOR

Employer of record

  • SSS, PhilHealth & Pag-IBIG
  • 13th-month pay built in
  • Local employment contracts
PolandEOR

Employer of record

  • ZUS social contributions
  • Contracts under the Labour Code
  • Statutory leave tracked
Ongoing: Compliance calendar & alertsEvery filing, contribution and renewal sits on one calendar with owners and reminders, and a first hire in a new state or country triggers the setup checklist automatically.
New location · Ready in 3 days Monthly · Filings tracked Quarterly · Compliance review
The Results

Two quarters after go-live

Days to get a new hire location ready

Before Skillfi21 days
With the global playbook3 days
0102030 days

From a first hire in a new state or country to compliant payroll and contracts.

Compliance & tax notices per quarter9→0
Contractors on risky agreements62→0
Countries on one HRIS0→4
US states fully compliant—→23
Global headcount report2 weeks→Real time
HP

Now when we want to hire in a new country, the question is who, not how. That's changed how fast we can grow.

Head of People, client
Your Turn

Hiring across states and countries?

We'll audit where your people work today, choose the right employment model for each location and put everyone on one HRIS. Our legal and compliance team keeps contracts and filings right as you grow.

What we'd build for you
  • A global workforce compliance audit
  • The right employment model per country
  • One HRIS for every employee, everywhere
  • A compliance calendar & new-location playbook
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