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Case StudyCareer·Into IT

How a hotel operations manager moved into IT as a data analyst with a 50% pay rise.

Eight years in hospitality, no tech degree and 60 applications with one interview. Skillfi helped pick the right IT role, build the skills and portfolio for it and turn hotel experience into a strength. It's how our Career Accelerator works: a clear target, real proof, offers on the table.

Annual salary
$52K→$78K
5 monthsFrom start to offer
2 offersFrom 38 applications
24%Interview rate, from 2%
01

Ready for a change, but invisible to tech recruiters.

After eight years running hotel operations, our client wanted a career with better pay, regular hours and room to grow. IT looked like the answer, but with a hospitality background and no tech degree, it felt out of reach.

They had taken three online courses in different directions, from web development to cybersecurity, without finishing any. Their resume read like a hotel manager's, and 60 applications to IT jobs had produced a single interview. They didn't know which role to aim for or how to prove they could do it.

60applications sent
1interview
3unfinished online courses

I was learning a bit of everything and applying for anything. Nobody was calling me back.

Data Analyst, client
02

Pick one role, build proof, and make the past an advantage.

Instead of more courses, we built a focused plan around one target role and a story employers could believe. Daily study and practice were sped up with skills from our Claude workshops.

Target

Data analyst, in travel and hospitality

A strengths and market assessment showed the client already worked with occupancy, pricing and staffing numbers every day, making data analysis the fastest, best-paid path in.

Skills

A 16-week plan, not another course

Excel, SQL, Power BI and Python basics, in a set order with weekly goals, mentor check-ins and practice on real business questions.

Proof

A portfolio built on hotel data

Three projects on hotel pricing, guest reviews and staffing costs, plus a rebuilt resume and LinkedIn that told one clear story: an operator who now speaks data.

The Journey

5 months, step by step

From hotel operations to a signed offer in IT. Here's how the program unfolded.

  1. Week 1–2

    Career assessment

    Strengths, interests, salary goals and local demand compared across five IT roles to choose one target.

    1 target role
  2. Week 3–10

    Core skills

    Excel, SQL and Power BI learned in order, with weekly mentor reviews and exercises based on real business problems.

    3 core tools
  3. Week 8–14

    Portfolio projects

    Three projects built on hotel and travel data, each with a dashboard and a short written summary of the findings.

    3 projects
  4. Week 13–15

    Resume & LinkedIn

    Hospitality experience rewritten in data language, with projects front and centre and a new LinkedIn headline.

    New profile
  5. Week 15–19

    Targeted search

    38 tailored applications to travel and hospitality tech companies, plus referral outreach and six mock interviews.

    9 interviews
  6. Week 20

    Offers & negotiation

    Two offers compared with a coach, and the salary negotiated up before signing with a travel tech company.

    $78K offer
Inside the Career Switch

Four steps from non-IT to hired

The same path we use with every career switcher, shaped around their background and target role.

ChooseRole

One clear target

  • Strengths assessment
  • Market & salary check
  • Role that fits your past
LearnSkills

Only what the job needs

  • Ordered learning plan
  • Weekly mentor reviews
  • Practice on real problems
ProvePortfolio

Evidence employers trust

  • Industry-specific projects
  • Rewritten resume
  • Rebuilt LinkedIn
LandJob search

Interviews to offer

  • Targeted applications
  • Mock interviews
  • Salary negotiation
After the offer: First 90 days supportCheck-ins through the first three months in the new role, so the switch sticks and the next step up is already planned.
Week 2 · Role chosen Week 14 · Portfolio ready Week 20 · Offer signed
The Results

Five months after starting

Applications that led to an interview

Applying alone2%
With Career Accelerator24%
0%10%20%30%

Fewer applications, far better aimed, with a portfolio to back them up.

Annual salary$52K→$78K
Interviews1→9
Job offers0→2
Portfolio projects0→3
Weekend & night shiftsMost weeks→None
DA

I didn't have to throw away eight years of hotel experience. Skillfi showed me how to turn it into my biggest advantage, and now I'm doing work I love, with weekends off.

Data Analyst, client
Your Turn

Want to move into IT, but don't know where to start?

Our Career Accelerator will help you choose the right IT role for your background, build the skills and portfolio to prove it and land the offer. Want to work faster with AI along the way? Add a hands-on Claude workshop.

What we'd build for you
  • A clear target IT role
  • A focused skills plan with a mentor
  • A portfolio, resume & LinkedIn
  • Interview prep & offer negotiation
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