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Case StudyCreative Agency·First HRIS

How a 120-person creative agency replaced 14 spreadsheets with one HR system in 6 weeks.

Skillfi helped the agency choose an HRIS that fit its size, cleaned and moved every record across and got the whole team using it in the first month. It's the same approach behind our HRIS implementation service.

Spreadsheets used to run HR
14→1
−11 hrs/wkHR admin time
97%Employees active in month one
6 weeksTo go live
01

One HR manager, fourteen spreadsheets and every Friday afternoon.

The agency had grown from 40 to 120 people in three years, and HR had grown with it, one spreadsheet at a time. Employee details lived in one file, time off in another, salaries in a third, and contracts and documents were scattered across email and a shared drive.

The HR manager spent around 14 hours a week keeping it all in sync, most of it on Fridays. Employees asked HR how much leave they had left, managers approved time off in three different places, and a quick audit found that about 1 in 6 employee records had at least one error.

14spreadsheets to run HR
14 hrsa week reconciling data
1 in 6employee records with errors

Our HR system was me, a shared drive and a lot of Friday afternoons.

HR Manager, client
02

Pick the right-sized system, then make it the only one.

The agency didn't need an enterprise platform. It needed a system its people would actually open. We chose for adoption first, set it up around how the agency already worked, and tidied up HR policies along the way with input from a fractional CHRO.

Select

3 vendors, scored on fit

We shortlisted three HRIS options and ran demos against the agency's real needs: time off, documents, self-service and price for a 120-person team.

Set up

Clean data, clear policies

Fourteen spreadsheets merged and cleaned, time-off policies rebuilt, and every contract and document filed against the right employee.

Adopt

Self-service from day one

Employees managed their own details and time off on mobile, and managers approved requests in one click, after short training for each team.

The Engagement

Six weeks, week by week

From a folder of spreadsheets to one system the whole agency uses. Here's how the engagement unfolded.

  1. Week 1

    Needs & shortlist

    We mapped how HR actually worked, then shortlisted and demoed HRIS options against the agency's must-haves.

    3 vendors demoed
  2. Week 2

    Data clean-up

    Fourteen spreadsheets merged into one clean employee record set, with every error fixed before import.

    14 sheets merged
  3. Week 3

    Setup & policies

    Records imported, documents attached and time-off policies rebuilt for both offices.

    5 leave policies
  4. Week 4

    Self-service & approvals

    Employee self-service, mobile access and one-click manager approvals switched on and tested.

    Mobile ready
  5. Week 5

    Training & launch

    Short sessions for managers and a two-minute guide for everyone else, then a company-wide launch.

    12 managers trained
  6. Week 6

    Spreadsheets retired

    The old files were archived and the HRIS became the only place employee data lives.

    1 system
Inside the HRIS Launch Kit

Four things that got 120 people using it

A new HR system only works if people open it. Every part of the setup was designed so employees and managers would choose it over asking HR.

RecordsOne profile

Employee records

  • One profile per employee
  • Contracts & documents attached
  • Org chart built automatically
Time off5 policies

Leave on autopilot

  • Policies by office & tenure
  • Balances calculated automatically
  • Team calendar for managers
Self-serviceMobile

Employees in control

  • Update personal details
  • Request leave in seconds
  • Find policies & documents
ManagersOne click

Approvals & onboarding

  • One-click leave approvals
  • Onboarding checklists for new hires
  • Reminders for pending tasks
First 90 days: Adoption trackingWe tracked logins and requests by team and followed up with anyone still emailing HR, until the spreadsheets were truly gone.
Week 1 · 80% logged in Month 1 · 97% active Month 3 · Zero spreadsheets
The Results

90 days after go-live

HR admin hours per week

Before Skillfi14 hrs
On the new HRIS3 hrs
051015 hrs

11 hours a week back for the HR manager to spend on people, not paperwork.

Spreadsheets used for HR14→1
Employees active in self-service—→97%
Time-off request to approval3 days→Same day
New hire paperwork2 hrs→20 min
Employee records with errors1 in 6→<1%
MD

Our HR manager has her Fridays back, and managers stopped asking how many days someone has left. It just works.

Managing Director, client
Your Turn

Still running HR on spreadsheets?

We'll help you choose the right-sized HRIS, clean up your data and get your whole team using it within weeks. Hiring too? We can connect it to your ATS so new hires flow straight into onboarding.

What we'd build for you
  • An HRIS shortlist scored on your needs
  • Clean data, migrated and checked
  • Time-off, documents & self-service set up
  • Training & 90-day adoption tracking
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