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Case StudyCybersecurity Services·Brand & Content

How a 15-year-old cybersecurity firm modernised its brand and grew organic leads 4x in 12 months.

Skillfi repositioned the firm, rebuilt its website, launched an SEO content engine and turned a dormant email list into a nurture program. It's what our fractional marketing service builds when great expertise is hard to find online.

Leads from organic search
12%→41%
4xOrganic leads
−52%Cost per lead
2.1xInbound enquiries
01

Fifteen years of expertise, invisible online.

The firm protects mid-market companies in finance, healthcare and manufacturing, and had grown for 15 years on referrals and paid ads. But its brand looked dated, and its message, "end-to-end security solutions", sounded exactly like every competitor's.

The website was slow, ranked for none of the terms buyers searched, and rarely got the firm onto RFP shortlists. Eighty percent of leads came from paid ads, and each one cost more every quarter. The blog was updated a few times a year, and an email list of 9,000 contacts was only used for the odd event invite.

80%of leads from paid ads
22%RFP shortlist rate
9,000email contacts barely used

We had 15 years of real expertise and a website that made us look like everyone else.

CEO, client
02

Fix the message first, then build the engine.

More content wouldn't help until the firm had something distinct to say. We started with buyers, rebuilt the brand and website around what they valued, then created content that ranked and nurtured. Articles were written with the firm's engineers and reviewed by a fractional CISO, and nurture ran on marketing automation.

Brand

Positioning buyers remember

Thirty buyer interviews and a competitor messaging audit led to new positioning: security outcomes for teams without a full security department.

Website

A 45-page site built to rank and convert

Industry and service pages, case studies and clear calls to action, with fast load times and technical SEO built in from the start.

Content & email

An engine that ranks and nurtures

Four expert articles a month around buyer problems, gated guides that capture leads, a monthly newsletter and nurture sequences that hand engaged leads to sales.

The Engagement

Twelve months, step by step

From a dated brand and paid-only pipeline to an organic engine that brings in four in ten leads. Here's how the engagement unfolded.

  1. Month 1

    Buyer research

    Interviews with customers, prospects and lost deals, plus an audit of how every competitor described itself.

    30 interviews
  2. Month 2

    Positioning & identity

    New positioning, a refreshed visual identity and a messaging guide for marketing and sales.

    Messaging guide
  3. Month 3–4

    Website rebuild & launch

    A new site with industry and service pages, case studies and technical SEO, launched with redirects to protect existing rankings.

    45 pages live
  4. Month 5

    Email program live

    List cleaned and segmented, a monthly newsletter launched and a welcome series built for every guide download.

    6-email welcome
  5. Month 5–11

    Content engine running

    Topic clusters on compliance, ransomware readiness and cyber insurance, with expert articles and gated guides every month.

    4 articles a month
  6. Month 12

    Organic leads lead the way

    Organic search became the firm's biggest lead source, at less than half the cost of paid.

    4x organic leads
Inside the Growth Engine

Four workstreams, one consistent story

Brand, website, content and email were planned together, so every touchpoint told buyers the same thing and moved them one step closer to a conversation.

BrandPositioning

A clear message

  • Outcome-led positioning
  • Refreshed visual identity
  • Messaging guide for sales
Website45 pages

Built to convert

  • Industry & service pages
  • Case studies & proof
  • Fast & SEO-ready
Content4 a month

Built to rank

  • Topic clusters on buyer problems
  • Expert-written articles
  • Gated guides & checklists
EmailNurture

Built to nurture

  • Segmented by industry & role
  • Monthly security newsletter
  • Welcome series & sales handoff
Every month: Reporting & optimisationRankings, traffic, leads and pipeline by channel reviewed every month, with content and budget shifted toward whatever converts best.
Month 4 · Website live Month 8 · Page 1 for 60+ terms Month 12 · 41% of leads organic
The Results

Twelve months later

Share of leads from organic search

Before Skillfi12%
After 12 months41%
0%25%50%75%100%

Organic search went from an afterthought to the firm's biggest lead source.

Organic traffic—→3.6x
Organic leads—→4x
Cost per lead—→−52%
RFP shortlist rate22%→41%
Newsletter open rate—→38%
VS

Prospects now arrive having read three of our articles. Sales conversations start at a completely different level.

VP of Sales, client
Your Turn

Great expertise, invisible online?

A fractional marketing lead will sharpen your positioning, rebuild your website and run a content and email engine that brings buyers to you. We connect it all to marketing automation and your AI CRM, so you can see what drives pipeline.

What we'd build for you
  • Buyer research & sharper positioning
  • A website built to rank & convert
  • An SEO content engine
  • Email nurture that hands leads to sales
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